Bag
Continue shopping
Mastercard American Express Visa
Free delivery on all orders*
Continue shopping
Mastercard American Express Visa
Free delivery on all orders* Free 2 year warranty
Close

Top Delivery Questions

How long does it take to dispatch my order? 

  • Orders are usually despatched within 24-48 hours. 

How long does delivery take? 

  • Free UK Mainland Standard Delivery takes 3-5 working days, excluding weekends & bank holidays 
  • Free UK Mainland Standard Delivery for larger items takes 7-10 working days, excluding weekends & bank holidays 
  • £2.99 Next Day Delivery is available on orders placed Monday - Thursday before 1pm. 

Where is my order? 

  • Have you had your dispatch email? If yes, then your order is on the way.
  • Your courier will then directly email you a tracking reference and delivery update.
  • Please remember to check your junk email inbox. 

Why did I receive one item but not the other item(s) I ordered? 

  • We choose the fastest courier for your item(s) depending on the size and weight of each item. Please rest assured your other delivery will follow shortly. 

Why is my order late? 

  • Please wait 5 working days before contacting us about standard delivery enquiries 
  • Please wait 7 working days before contacting us about large item standard delivery enquiries 

What is classed as a 'large' item? 

  • Furniture, BBQ's, gazebos, garden furniture, shelving units, fridges, parasols, and any other large outdoor living items. 

Need more help?

 

Please read our delivery policy for more information