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Free delivery on all orders* Klarna Payment Information

Customer Help Hub

Contact us at support@vonhaus.com 

(We aim to respond to all customer queries within 24-48 hours. If you have waited longer than 48hours for a reply, please check your junk email folder.)

DELIVERY 

Find out all about our delivery options and read guidance on how to track your order here

ORDER QUERIES

Have a question about your order? We have the answer for you here

RETURNS 

Need to return something? Find out how here

PAYMENTS & PROMOTIONS

Have a question about payment options, Klarna or discount codes? We have the answer for you here

TECHNICAL HELP

Need help with placing your order? Read our technical help guide

PRODUCTS & STOCK

Find out what is available to pre-order and how to sign up to back in stock alerts here