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Customer Help Hub

Contact us at support@vonhaus.com 

DELIVERY 

Find out all about our delivery options and read guidance on how to track your order here

ORDER QUERIES

Have a question about your order? We have the answer for you here

Extended Christmas Returns

For the 2022 holiday season, returnable items purchased between November 1 and December 31 can be returned until January 31, 2023

RETURNS 

Need to return something? Find out how here

PAYMENTS & PROMOTIONS

Have a question about payment options, Klarna or discount codes? We have the answer for you here

TECHNICAL HELP

Need help with placing your order? Read our technical help guide

PRODUCTS & STOCK

Find out what is available to pre-order and how to sign up to back in stock alerts here