Customer Help Hub

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GARDEN
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  GARDEN
- Garden Power Tools
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    Garden Power Tools
  - Grass & Hedge Trimmers
  - Lawnmowers & Aerators
  - Leaf Blowers
  - Pressure Washers
- Garden Maintenance
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    Garden Maintenance
  - Grow your own
  - Hose Reels
  - Wheelbarrows & Carts
- Garden Furniture
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    Garden Furniture
  - Chairs & Benches
  - Furniture Covers
  - Shelters & Canopies
  - Wooden
- Outdoor Leisure
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    Outdoor Leisure
  - Fire Pits
  - Gazebos
  - Mirrors & Clocks
- Outdoor Dining
- Picnicware
FURNITURE
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  FURNITURE
- Living & Dining Room Furniture
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    Living & Dining Room Furniture
  - Bookcases
  - Chairs & Stools
  - Coffee Tables
  - Side Tables
  - Sideboards
  - TV Units
- Hallway Storage
- Bedroom Furniture
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    Bedroom Furniture
  - Beds
  - Bedside Tables
  - Laundry Hampers
  - Wardrobes
- Bathroom Furniture
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    Bathroom Furniture
  - Cabinets
- Furniture Collections
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    Furniture Collections
  - Capri Oak Furniture
  - Rustic Walnut Furniture
  - White & Oak Furniture
  - Grey & Ash Furniture
DIY
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  DIY
- Power Tools
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    Power Tools
  - Angle Grinders
  - Drills
  - Nail & Heat Guns
  - Jigsaws & Saws
  - Multi-tools
  - Routers
  - Sanders
- Hand Tools
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    Hand Tools
  - Accessories
  - Chisels
  - Screwdrivers
  - Wrenches
  - Tool Kits
- Extension Leads
- Ladders
- Painting & Decorating
- Shelving
- Toolboxes & Organisers
- Workbenches
KITCHEN
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  KITCHEN
- Kitchen Electricals
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    Kitchen Electricals
  - Blenders & Juicers
  - Cookers & Ovens
  - Dessert Makers
  - Fridges & Freezers
  - Fryers
  - Food Processors
  - Toasters & Grills
- Kitchen Storage
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    Kitchen Storage
  - Food Containers
  - Jars & Bottles
  - Spice Racks
  - Wine Racks
- Cookware
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    Cookware
  - All Pans
  - Cast Iron
  - Casserole Dishes
  - Pan Sets
  - Oven Trays & Dishes
- Food Prep
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    Food Prep
  - Chopping Boards
  - Cooking Utensils
  - Slicers & Mini Choppers
- Baking
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    Baking
  - Baking Trays & Sets
  - Cake Stands & Storage
  - Hand Mixers
  - Mixing Bowls
  - Stand Mixers
- Coffee Makers & Kettles
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    Coffee Makers & Kettles
  - Cafetieres
  - Coffee & Espresso Makers
  - Hot Water Dispensers
  - Kettles
  - Milk Frothers & Jugs
- Entertaining
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    Entertaining
  - Barware
  - Cocktail Sets
  - Cheese Boards
  - Dining Sets
  - Glasses & Cups
  - Serveware
- Winter Kitchen
STORAGE
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  STORAGE
- Bathroom
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    Bathroom
  - Baskets & Crates
  - Cabinets & Units
- Bedroom
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    Bedroom
  - Bedside Tables
  - Drawer Trolleys
  - Luggage
  - Wardrobes
- Living Room
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    Living Room
  - Bookcases
  - Photo Frames
  - Side Tables
  - Sideboards
  - Trunks & Stools
  - TV Units
- Hallway
- Garage
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    Garage
  - Ladders
  - Safes
  - Shelving & Racking
  - Tool Storage
- Garden
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    Garden
  - Greenhouses
HEATING
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  HEATING
- Air Treatment
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    Air Treatment
  - Fans & Dehumidifiers
- Convector Heaters
- Oil Filled Radiators
- Heated Blankets
- Oscillating Heaters
- Stove Heaters
- Stove Fans
CLEANING
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  CLEANING
- Bins
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    Bins
  - Recycling Bins
  - Sensor Bins
- Vacuum Cleaners
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    Vacuum Cleaners
  - Stick Vacuums
OFFICE & TV
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  OFFICE & TV
- Desks
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    Desks
  - Sit to Stand Desks
- Storage
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    Storage
  - Drawer Trolleys
  - Trunks & Stools
- Monitor Mounts
- Monitor Stands
- Tablet Mounts
- TV Brackets
- Fans & Dehumidifiers
- Socket Towers & Extensions
- Projector Screens
CHRISTMAS
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  CHRISTMAS
- Gifts
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    Gifts
  - Barware Gifts
  - DIY Gifts
  - For Bakers
  - For Coffee Lovers
  - For Cheese Lovers
  - For Dessert Lovers
  - Gifts Under £15
  - Gifts Under £25
- Kitchen
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    Kitchen
  - Cookers & Ovens
  - Cast Iron
  - Food Prep
  - Oven Trays & Roasting
- Entertaining
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    Entertaining
  - Barware
  - Coffee Makers
  - Cheeseboards
  - Serveware
- Home
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    Home
  - Cleaning
  - Heating
  - Storage
OUR BRANDS
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  OUR BRANDS
- VonHaus
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    VonHaus
  - Garden
  - Furniture
  - Storage
  - Cleaning
  - Office
- VonShef
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    VonShef
  - Kitchen Electricals
  - Kitchen Storage
  - Cookware
  - Food prep & Utensils
  - Baking Essentials
  - Entertaining
- Spinningfield

Free UK Mainland Delivery on all orders*

Customer Help Hub

Christmas 2020 Delivery Dates

Order on or before Tuesday 22nd December using standard delivery

Order on or before 1pm Wednesday 23rd December using next day delivery

Order on or before Monday 14th December for larger items such as furniture or large storage units & appliances

DELIVERY

Find out all about our delivery options and read guidance on how to track your order here

ORDER QUERIES

Have a question about your order? We have the answer for you here

RETURNS

Need to return something? Find out how here

PAYMENTS & PROMOTIONS

Have a question about payment options, Klarna or discount codes? We have the answer for you here

TECHNICAL HELP

Need help with placing your order? Read our technical help guide

PRODUCTS & STOCK

Find out what is available to pre-order and how to sign up to back in stock alerts here

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